Frequently Asked Questions

How to use GOTAXI? By using the GOTAXI app, you can order GOTAXI Driver to access all our services. Enter your address to know the cost of using the service. Use the 'Use my location' service to direct the Driver to where you are. After you confirm the order, our location-based technology will find the nearest Driver nearby. After a Driver is assigned, you can see the Driver photo, send the sms and also call him.

You can download the Go-Taxi app on Google Play for those of you using Android devices.

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Go-Taxi serves a number of services such as, taxi and motorbike shuttle service, courier service, courier service with box car, food shuttle service, call massage service, call services and some other services that can be updated at any time.

Go-Taxi operates in the Amsterdam area and surrounding areas.

At the end of the service, you can automatically assign a rating to the Driver. We handle customer service very seriously, we ask that you give a fair and honest rating. You can leave a more detailed message in the comment field.

We do not serve GOTAXI pre-order service.

Open SETTINGS feature then click PROFILE. Here, you can change your name, email address and phone number. If you have registered your number via call center and want to start making order via application, then enter the same number into registration process after downloading.

For reporting and difficulty using the application, please send an email to (gotaxi email). Please include details as complete as possible about your constraints including screenshots of the problem so our team can help as soon as possible.

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